Frequently Asked Questions

Question 1

What makes this different from a typical Kensington Palace guided tour?

Accepted Answer

Most Kensington Palace guided tours stop at the palace gates. This one starts an hour earlier, walking you through Kensington Gardens' royal memorials and gardens first, then finishes with pre-reserved palace entry. This Kensington Gardens and Kensington Palace tour also works well as a royal parks London tour, if you want to pair a public garden with a working royal residence in one outing.

Question 2

Is this a good Kensington Gardens tour for first-time visitors?

Accepted Answer

Yes. This Kensington Gardens tour is built for exactly that: an expert guide who curates the highlights across the park's memorials and gardens, so you see what matters without wandering in circles.

Question 3

How many people are on the tour?

Accepted Answer

Groups run up to 16 guests, with a local English-speaking guide throughout the gardens portion.

Question 4

Do we see the Kensington Palace gardens, or just the interior?

Accepted Answer

Both. Your guide walks you through the Italian Gardens and Sunken Garden, right by the palace itself, before you head inside with your ticket already reserved.

Question 5

What's it like touring Kensington Palace with an audio guide?

Accepted Answer

The gardens portion is guided. Inside Kensington Palace, you'll explore with an audio guide at your own pace rather than as part of a group, so you can spend as long as you like in the State Apartments.

Question 6

Does this Kensington Palace tickets and tour package include entry?

Accepted Answer

Yes. Pre-reserved tickets to Kensington Palace are included, along with an audio guide for your self-guided visit inside.

Question 7

How much walking is involved in this Kensington Palace walking tour?

Accepted Answer

Yes, this is a walking tour covering about 2 miles, so comfortable shoes are a good idea.

Question 8

Can guests with mobility needs join this tour?

Accepted Answer

This tour is wheelchair accessible, though it isn't currently suitable for guests with limited mobility, such as those recovering from injury or using crutches, given the walking distance involved. We're happy to talk through details before you book.

Question 9

Is this suitable for children?

Accepted Answer

This tour works well for families, and the self-guided Palace visit gives kids room to explore at their own pace.

Question 10

What happens if it rains?

Accepted Answer

The tour runs rain or shine, so dress for the weather and bring an umbrella if needed.

Question 11

Is a private version of this tour available?

Accepted Answer

Not at the moment. If a private version would work better for your group, let us know and we'll pass that along to our product team.

Question 12

Is gratuity included?

Accepted Answer

Gratuities aren't included in the price, though they're appreciated if your guide made the visit a little easier.

Kensington Gardens and Kensington Palace Tour

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What to expect

Kensington Gardens: royal history hiding in a public park

The Italian Gardens & Sunken Garden: love stories in stone

Postcards from London

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