Frequently Asked Questions

Question 1

What makes a private tour of New York City different from a small group tour?

Accepted Answer

On a private tour, your guide is there for your group alone. You set the pace, linger where something catches your eye, and ask as many questions as you like along the way. It feels less like a tour and more like exploring the city with a friend who knows every corner of it.

Question 2

How much walking is involved, and how do we get between sights?

Accepted Answer

New York is a walking city, and most of our private tours explore on foot. Each tour page shows the duration, so you can plan the rest of your day around it. Wear shoes you feel comfortable in, and leave the navigating to your guide.

Question 3

Can we bring our kids on a private tour?

Accepted Answer

We love welcoming families. A private tour is one of the easiest ways to explore New York with children, because the pace is set by your group and your guide can shape their stories for younger listeners. Some attractions have their own rules on strollers, so check the tour page or ask us before you book.

Question 4

We'd like to join but have limited mobility. How do our private tours work for us?

Accepted Answer

We'd love to welcome as many guests as possible. Accessibility varies from site to site, and some routes include stairs, uneven sidewalks, or longer stretches on foot. Get in touch with us before you book, and we'll help you find the private tour that works best for you.

Question 5

Are entry tickets included on private attraction tours?

Accepted Answer

Our private tours include entry to attraction and your tickets are reserved in advance. You'll find the full list under What's Included on each tour page, so you know exactly what's taken care of before you arrive.

Question 6

What happens if it rains or the weather turns cold?

Accepted Answer

Our tours run rain or shine, and New York has something to offer in every season. In summer, bring water and sunscreen for the heat and humidity. In winter, layers, gloves, and a warm hat will keep you comfortable between stops, and many tours step indoors along the way.

Question 7

How far in advance should we book a private tour in New York?

Accepted Answer

We recommend booking once your flights and hotel are confirmed. Private tours have limited availability, especially in spring, fall, and around the December holidays, so booking early gives you the widest choice of dates and times.

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